Terms of use
Terms for choosing, paying for and using an eSIM with eSIMs.Host. Read your selected plan conditions and check device compatibility before buying.
1. Available features
Browse destinations and plans, register with email and password or sign in with Telegram, use your account and contact support. Available payment methods are shown at checkout.
2. Registration and access
Use your own email address and save a password of 15–128 characters. Use this email address to sign in. You can link your Telegram in advance and use it to sign in. Do not share passwords or approval links. Support cannot grant access based only on knowing an email address.
3. Prices
Price and availability are checked before creating an invoice. The final total is shown before payment. The website, bot and Mini App offer card/SBP payments via Platega and Telegram Stars (XTR). Rouble and Stars totals are shown separately; one Star is not one rouble. The price covers the selected allowance, validity and number of eSIMs.
4. Validity and usage
Validity starts on installation, first network connection or immediately after purchase, as stated in your plan. Buy immediate-start plans on your travel day. Carrier usage updates are delayed; some local prepaid plans do not provide API usage statistics.
5. Top-ups
Check eligible packages and conditions for your specific eSIM in My eSIMs before payment. Top-ups are applied after confirmed payment; there are no automatic recurring charges. Eligible fixed-plan top-ups add data and validity; daily-plan top-ups extend validity without increasing the daily allowance or removing an existing speed restriction. Expired profiles and certain packages may not support top-ups.
6. Compatibility and installation
You need a carrier-unlocked eSIM-compatible device. Installation deadlines, activation, networks, speed and allowance restrictions depend on the selected plan. Do not delete a profile to troubleshoot without support guidance.
7. Telegram and support
For direct Telegram entry, join @esims_host to unlock the bot and Mini App shop. Website visitors are not required to subscribe. Support and existing purchases are not conditional on continued membership. We handle questions about our purchases, not Telegram. Use /support or /paysupport in the bot, or create a ticket.
8. Payment and delivery
By tapping Accept and pay, you confirm the selected plan, total and device compatibility. Each order is paid once through a Telegram invoice. After confirmed payment, an eSIM is issued; installation details are available to the owner in My eSIMs and sent in the bot. For order help, use /paysupport or open a ticket with your order number. Refund requests follow the Payments and refunds section.